Greyhound Canada

Ottawa Bus Terminal

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Record #: OCR1452 Last Modified: 11 Feb 2013 Last Full Update: 30 May 2008
Address, Telephone, E-mail, Website
AddressOttawa Bus Central Station
265 Catherine St
Ottawa, ON K1R 7S5
 
Google Map
IntersectionKent St
Located In CommunityOttawa
Bus Route NotesOC Transpo OC Travel Planner or OC Bus Schedules
ParkingParking meters
AccessibilityFully Accessible
Office Phone613-238-5900 
Lost and Found / Security: 613-238-6668 ext 2290
TDD/TTY Phone5am-midnight: 1-800-397-7870
Toll Free PhoneFares and schedules: 1-800-661-8747
After Hours Phone24hr automated service
Fax613-238-8485
Websitewww.greyhound.ca
Description and Services
HoursMon-Sun 5:30 am-2:30 am
DatesYear-round
DescriptionEveryday Low Fares: Save by purchasing tickets in advance of the travel date. 
 
Travel With a Friend: Bring a companion for only $20 one-way or $40 return when you buy one adult or senior ticket at the regular walk-up price at least five days in advance of travel. Offer good for both one-way and round-trip tickets. 
 
Students: Students with a valid International Student Identity Card (ISIC) or Student Price Card (SPC) receive 25 per cent off an adult ticket or 10 per cent off with any valid photo student ID from a Canadian or American secondary or post-secondary institution. Discounts for student cards apply to adult regular one-way or return fares only. 
 
Seniors (62+): Seniors receive 10 percent off. Travel with a friend or bring a grandchild or niece/nephew for free (one child under 12 rides for free with every senior ticket purchased). 
 
Discovery Pass: Passes range from four to 60 days and offer unlimited stopovers for the duration of the pass purchased. 
 
Compassion Discount: A 20 percent discount is available for passengers travelling to/from the funeral of an immediate family member. Travel must be completed first before the discount is available. The ticket receipt and a copy of the death certificate must be submitted to the attention of the Ticket Refund Coordinator / National Customer Service Department in Calgary. The discount is applicable to regular fares only. 
 
Children's Fare Information: Visit the website or call. 
 
Family Fare Information: Visit the website or call. 
 
Services For Passengers with Special-Needs: Greyhound provides special services for passengers who are hearing-impaired, sight-impaired or mobility-impaired. For details as to attendants, escorts, "Seeing Eye" or "Hearing Ear" service animals, identifications, Disability Travel Cards and discounts call or visit the website under Frequently Asked Questions. 
 
Persons in wheelchairs are encouraged to call the toll-free number at least 48 hours in advance to check the availability of schedules to fit their needs. 
 
Customers with Disabilities Travel Assistance Line: 1-800-752-4841; Deaf/hard of hearing/TTY/TDD: 1-800-397-7870
EligibilityNo restrictions
ApplicationDrop in, call or visit the website.
FeesCall or visit the website. Various discounts and promotions are available, including for students, seniors, families, children, military, passengers with special needs.
Languages of ServiceEnglish ; French
Areas ServedCanada
Contact Information
Primary ExecutiveLucy Azzi, Station Manager, Ottawa Bus Central Station; Phone: 613-238-6668
Additional Information
ResourcesWebsite
Subjects
Service Categories - SCTransportation Services
SubjectsAccessible transportation ; Bus terminals ; Buses ; Seniors ; Service businesses ; Students ; Transportation ; Travel facilities
Broader TermsAdults ; Age groups ; Business organizations ; Businesses ; Organizations ; Transportation ; Travel facilities ; Vehicles