Immigrant Women Services Ottawa

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Record #: OCR0443 Last Modified: 18 Aug 2014 Last Full Update: 08 May 2013
Address, Telephone, E-mail, Website
Office PhoneOffice 613-729-3145 * 24-hour Language Interpretation 613-729-1393
Toll Free Phone24-hour Language Interpretation 1-866-859-8182
Located In CommunityOttawa
AddressBruyère Centre for Immigrant/Centre Bruyère pour immigrants
219 Argyle Ave, Ste 400
Ottawa, ON K2P 2H4
Google Map
IntersectionO'Connor St and Catherine St
AccessibilityFully Accessible
Bus Route NotesOC Transpo OC Travel Planner or OC Bus Schedules
ParkingPay parking lot
Description and Services
DescriptionServices for culturally diverse women who are victims/survivors of violence. 
Crisis Intervention and Counselling Service: Crisis intervention * short-and long-term counselling * information, referral and support services * support to victims of war and trauma 
Settlement Program (formerly Immigrant Settlement and Adaptation Program): Services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * housing * banking * education * ESL and FSL classes * rights and responsibilities in Canada * help with filling out forms and applications (e.g. Permanent Resident, Canadian Citizenship, and Sponsorship Forms) * Friendship Circles to help women make new friends and to learn how to live in Canada * individual agencies may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services 
* Employment Services: Includes a 3-day comprehensive job search workshop held monthly * On-site free child care is available during the workshops * computer training for immigrant women * one-on-one counselling * pre-employment sessions * referrals 
* Outreach: Information presentation and workshops for newcomer immigrant women on parenting in a new culture, legal information, social assistance etc. * Works with service providers and community partners to reach isolated newcomer immigrants and refugee women. 
Children Who Witness Violence Program: Support and information to children who witness violence in the home * individual counselling for children * family counselling * art club for children and mothers * Offered in partnership with Family Services à la famille Ottawa. 
Support Groups: 12-week support group for women survivors of violence * Transportation, child care and language interpretation available. 
Transitional and Housing Support Program for Abused Women 
Language Interpretation Service: Free confidential interpretation service for agencies serving non-English-speaking women who are victims/survivors of violence * over 50 languages * available 24 hours a day, 7 days a week * To access this service, call the Language Interpretation service 
Language Interpreter Training: For culturally diverse women and men who fulfill the requirements for training * For more information on this program, call the Language Interpretation service 
Public Education, Training and Outreach: Information sessions on Ottawa's diverse community * anti-oppression training for service providers * public education sessions on domestic violence for newcomers
HoursMon-Fri 9 am-5 pm * Language Interpretation Service Mon-Sun 24 hours
Areas ServedOttawa (City of)
EligibilityImmigrant and visible minority women victims / survivors of violence * children who witness violence
ApplicationReferrals by the police, hospitals, shelters, lawyers and organizations serving immigrants
Languages of ServiceEnglish ; French ; Akan ; Albanian ; Amharic ; Arabic ; Armenian ; Bengali ; Bosnian ; Burmese ; Cantonese ; Creole ; Croatian ; Czech ; Danish ; Dari ; Dinka ; Farsi ; German ; Greek ; Gujarati ; Hebrew ; Hindi ; Hungarian ; Italian ; Japanese ; Khmer ; Kikongo ; Kirundi ; Korean ; Kurdish ; Laotian ; Lingala ; Macedonian ; Malay ; Mandarin ; Nepali ; Nuer ; Oromo ; Pashto ; Polish ; Portuguese ; Punjabi ; Romanian ; Russian ; Serbian ; Serbo-croatian ; Shona ; Singhalese ; Slovak ; Somali ; Spanish ; Swahili ; Swedish ; Tagalog ; Tamil ; Thai ; Tirginya ; Turkish ; Ukrainian ; Urdu ; Vietnamese ; Yiddish
Contact Information
Primary ExecutiveLucya Spencer, Executive Director
SubjectsAbuse ; Assault ; Assaulted women ; Charitable status ; Counselling ; Crisis intervention ; Cultural communities ; Family violence ; Free services ; Immigrants ; Information and referral ; Interpretation ; Job search training ; Multiculturalism ; Nonprofit organizations ; Orientation ; Refugees ; Settlement services ; Stress ; Support groups ; Visible minorities ; Women ; Young adults ; Youth
Broader TermsAdults ; Age groups ; Crime victims ; Criminal offences ; Groups ; Immigration ; Organizations ; Reduced cost services
Service Categories - Blue BookInformation, Counselling, Crisis Intervention, Support Programmes