Mental Health Services, Integrated Crisis Services
|Description and Services|
|Hours||Mobile Services/In home support Mon-Fri 4:30 pm-12 midnight * Sat-Sun 11 am-11 pm * Telephone crisis counselling 24 hr service|
|Description||Strives to provide the appropriate level of response in collaboration with other crisis service providers. A web alert and follow-up program is also offered for professionals in the community. |
* Offers effective interventions at the time of the crisis in order to reduce or divert unnecessary access to hospital emergency rooms * police contact * residential placement
* Available to respond to a crisis 24/7 and can be accessed when other services are unavailable at the time to respond to those in need.
* A residential crisis unit can be accessed to provide a short period of stabilization for youth ages 12 to 15 years old, up to 5 days.
* Short-term follow-up services and assessment for families or youth who are not presently connected with services or resources.
|Eligibility||Ages: 18 year(s) and under |
In home support * Telephone intervention for children and youth 0-18 and their families * Residential Crisis Unit for youth aged 12-15.
|Application||Call to obtain services.|
|Languages of Service||English ; French|
|Areas Served||Eastern Ontario|
|Toll Free Phone||1-877-377-7775|
|After Hours Phone||613 260-2360 * 24 hour service|
|Primary Contact||Diane Martin, Coordinator; Phone: 613-562-3004|
|Alternate Contact||Kim Fenn, Assistant Director of Mental Health Services; Phone: 613-562-4708 ext 227|
|Primary Executive||Joanne Lowe, Executive Director; Phone: 613-729-1000; Email: firstname.lastname@example.org|
|Alternate Executive||Francine Gravelle, Director of Mental Health Services; Phone: 613-562-4708 ext 225|
|Former Name||Mobile Crisis Support Team|
|Location & Accessibility|
|Address||2301 Carling Ave|
Ottawa, ON K2B 7G3
|Intersection||Woodroffe Ave and Carling Ave|
|Located In Community||Ottawa|
|Bus Route Notes||OC Transpo OC Travel Planner or OC Bus Schedules|
|Accessibility||Partially Accessible - The Residential Program is not accessible by wheelchair|
|Subjects||Charitable status ; Children ; Counselling ; Crisis intervention ; Families ; Free services ; Mental health ; Mental health services ; Nonprofit organizations ; Residential care ; Youth|
|Accreditation||Yes, by Children's Mental Health Ontario|
|Print Material||Pamphlets * information cards * posters|
|Resources||Website, Web alerts|
|Elections||The Board of Directors is elected.|
|Funding||City / Town ; Provincial - Ministry of Children and Youth Services * Ministry of Training, Colleges and Universities * Ministry of Health and Long-Term Care ; Donations - Charitable Registration Number: 108228545 RR0001 ; United Way|